Duties and Responsibilities
- Candidate should possess 5 – 7 years experience in a Distributed multi-server environment.
- 5 – 7 years Windows 2008 Server / Windows 2012 Server (installation, troubleshooting and administration).
- Mandatory technical knowledge and experience with StorageCraft.
- Technical knowledge and experience with VmWare or another virtualization product.
- Technical knowledge and experience with AWS.
- Technical knowledge and experience with Storage – preferably Nimble SAN.
- Experience with network security and firewall administration.
- Experience with routing switching.
- Certification as a Microsoft Systems Engineer preferred.
- Technical knowledge and experience with O365.
- Excellent project management skills and strong interpersonal, problem-solving, prioritization, conflict resolution, analytical, influence, facilitation, negotiation and time and resource management skills.
- High aptitude for quality documentation of technical processes.
- Strong, attentive listening skills with the ability/willingness to learn about business, system and organizational change.
- Excellent oral and written communication skills, ability to effectively communicate with all levels of management and clients.
- Ability to manage multiple priorities and resources in a dynamic environment across various sites and organize complex information.
- Strong knowledge of organizational procedures and policies, products and services.
Seniority Level
Industry
- Information Technology & Services
- Computer Networking
- Computer & Network Security
Employment Type
Job Functions
Job Description
Syntech Group is a rapidly growing MSP (Managed Services Provider) technology company. We are based out of Rancho Cucamonga, however, we service all of the Inland Empire and surrounding counties. We are looking for an awesome help desk technician to join our team and provide prompt technical support for desktop computers, notebook computers, servers, network equipment and printers. A strong understanding of the setup and maintenance of networks and servers is required. Previous experience in MSP is desirable but not necessary.
Our plan for this position is that it will be an integral part of the Syntech Group’s team. We have a vision for the future of this company, and to get there, we need independent thinkers/go-getters who are willing to pitch in wherever they’re needed, to grab the ball and run with it to the best of their ability. We want people who will do their best to find solutions on their own before asking for help. That being said, we’re here to guide and teach each other in hopes that we get the long-term career and business growth that benefits the whole team.
About You: We are looking for someone who really likes technology, solving problems and enjoys helping people.
- Effective organizational, time management, and prioritization skills.
- Able to work with minimal supervision.
- Excellent communication skills.
- Strong work ethic.
- Commitment to excellence in customer service.
- Diagnose, solve, or determine path to a solution for technical issues assigned.
- Must demonstrate the willingness and capability of multi-tasking by taking on several duties, tasks, projects and/or responsibilities at one time.
Job Requirements
This is not an entry level position. Please apply only if you meet the following skill requirements.
- Ability to build, configure, install Windows desktop, notebook, server and related peripherals.
- Ability to configure and troubleshoot LAN/WAN networks.
- Ability to configure and troubleshoot Domain networks, DNS, Active Directory, etc..
- Ability to configure and troubleshoot Onsite & Offsite backup solutions.
- Good knowledge of internet security and data privacy principles.
- Experience in installing, troubleshooting, migrating Dental & Healthcare software is a huge plus.
- Previous experience working in a Help Desk.
- Configure and Maintain Security Appliances and Routers
- Setup, Backup and Maintain Virtual Machines
- Setup QoS as indicated by VoIP providers
- Must be able to support Windows 7 / 8.1 / 10 & Windows Server 2008 / 2012 / 2016
- Application support for MS Office Suite (Word, Excel, PowerPoint, Access, etc.)
Seniority Level
Industry
- Information Technology & Services
- Computer Networking
- Computer & Network Security
Employment Type
Job Functions
Job Description
As a Co-Op in our Infrastructure & Technical Services Group, you will have the opportunity to deepen your knowledge and experience in cyber-security practices. Under the guidance of our leadership team, you will help monitor and resolve security threats and vulnerabilities.
Primary Responsibilities
- Help Desk Support – The intern will perform professional work in the support of computer workstations and portable computers.
- Network Administration – The intern will perform professional work conducting server/exchange updates and some routing & switching.
Examples of Duties & Essential Functions
- Imaging of systems • Install and verifies operation of software package, based on user and departmental needs.
- Stays current on hardware changes, and maintains computer images accordingly.
- Works in Active Directory and helpdesk ticketing systems to ensure accurate asset management.
- Assists in the deployment of computer equipment and other projects, as necessary.
Preferred Qualifications
- Must be proficient in Windows 10 and experienced in Windows Deployment services is preferred.
- Possession of a valid driver’s license with a good driving record required.
Seniority Level
Industry
- Information Technology & Services
- Computer Networking
- Computer & Network Security
Employment Type
Job Functions
Job Description
We are seeking a Junior System Administrator possessing experience working for an IT Services company, Managed Services Provider, Outsourced IT, Hosting or Cloud Service Provider.
Syntech Group is a rapidly growing MSP (Managed Services Provider) technology company. We are based out of Rancho Cucamonga, however, we service all of the Inland Empire and surrounding counties. We are looking for an awesome Junior Sys Admin to join our team. A strong understanding of the setup and maintenance of networks and servers is required. Previous experience in MSP is desirable but not necessary.
Our plan for this position is that it will be an integral part of the Syntech Group’s team. We have a vision for the future of this company, and to get there, we need independent thinkers/go-getters who are willing to pitch in wherever they’re needed, to grab the ball and run with it to the best of their ability. We want people who will do their best to find solutions and ask for help, we’re here to guide and teach each other in hopes that we get the long-term career and business growth that benefits the whole team.
Job Requirements
- As a System Administrator, you will act as an escalation point from Tier 1 and 2
- Provide Post-implementation support – server, VMware, Citrix, Group Policy and Active Directory
- Hands-on support of virtualized systems ..plus learning Azure and AWS (training provided!)
- Provide technical support for Windows Desktop (O365) and Server Operating Systems, hardware, software, virtualization and Cisco networking firewalls/switches
- Manage workflow in AutoTask
- Build and deploy servers and networks. Manage them using LabTech
Learning/Advancing Responsibilities
We are seeking motivated, driven, and curious people to join our rapidly advancing company
- Maintain and manage backups
- We are seeking motivated, driven, and curious people to join our rapidly advancing company
- Work alongside a team to pick up new skills and learn from on-the-job training
- Must enjoy working in a team and play well with others
The Junior System Administrator will be performing two key functions:
- Working in a team environment, providing Tier I and Tier II Help Desk support and Systems Administration, and…
- Be a sponge! and learn as quickly as possible working alongside a strong team
Seniority Level
Industry
- Information Technology & Services
- Computer Networking
- Computer & Network Security
Employment Type
Job Functions
Job Description
Syntech Group is a rapidly growing MSP (Managed Services Provider) technology company. We are based out of Rancho Cucamonga, however, we service all of the Inland Empire and surrounding counties. We are looking for an awesome Account Manager to join our team. A strong understanding of the setup and maintenance of networks and servers is required. Previous experience in MSP is desirable but not necessary.
Our plan for this position is that it will be an integral part of the Syntech Group’s team. We have a vision for the future of this company, and to get there, we need independent thinkers/go-getters who are willing to pitch in wherever they’re needed, to grab the ball and run with it to the best of their ability. We want people who will do their best to find solutions and ask for help, we’re here to guide and teach each other in hopes that we get the long-term career and business growth that benefits the whole team.
Responsibilities
- Develop and maintain relationships with existing customers via phone calls and emails
- Identify and investigate customer requirements and provide solutions to meet their needs
- Make accurate, rapid cost calculations to provide customers with quotations
- Negotiate the terms of agreements and close sales
- Provide superior customer service to increase sales opportunities
- Advise on forthcoming product developments and upsell special promotions
- Check quantities in inventory and order progress with suppliers
- Gather market and customer information to providing feedback on future buying trends
- Identifying new markets and business opportunities
- Aim to meet or exceed sales targets
- Represent the organization at trade exhibitions, events, and demonstrations (when needed)
- Partner with outside sales managers to help drives sales and improved customer service
- Other duties as directed by Executive Staff or Sales Manager
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, or Information Technology preferred.
- An enthusiastic sales professional with managed services, technical product sales, B2B sales, or strong customer service experience.
- The ability to learn technical product applications
- Computer proficiency including knowledge of CRM, Microsoft Office, Order Management Software, and ticketing software. Strong knowledge of Microsoft Excel preferred.
- Excellent communication skills, both verbal and written
- Strong team player with the ability to prioritize and multi-task
- Ability to demonstrate creativity and initiative in a sales environment
- High level of professionalism with strong attention to detail
Seniority Level
Industry
- Information Technology & Services
- Computer Networking
- Computer & Network Security
Employment Type
Job Functions
