In today’s information technology- intensive healthcare environment, even the smallest issue in a mission- critical system can pull you away from your primary focus: fulfilling your promise to your patients and clients.
That’s why Syntech Group offers healthcare IT solutions with ProCare.
What We Do
- As the managed service provider, we properly manage and monitor your servers, desktops and networks
- We install and manage software updates, and patches
- We Install, manage, and update virus, spam and spyware/malware protection software (security)
- We install and manage firewalls
- Back up servers and workstations
- Host your servers in our data centers
- We offer round the clock customer support all through the year via our Customer Care Centre located in North America
- We also provide you with a Customer Advocate to make sure that your issues and concerns about your healthcare IT services are addressed
- We also synchronize with 3rd party vendors to offer help related to healthcare specific applications
Our ProCare services help you
- Enable access to critical patient information
- Improve performance of the EHR systems
- Stabilize the infrastructure by restoring the ability to print and scan
- Restore access to the Internet
- Decrease exposure to HIPAA violation penalties
- Keep mission-critical applications running reliably and smoothly
With SyntechGroup managing your IT, you’ll be able to focus on caring for patients and managing your practice. Contact us to learn more.